Incident Response Policy

Public ReadinessOS policy document for governance, transparency and operational trust.

Document status

Version1.0

Source37_incident_response_policy.md

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READINESSOS POLICY 37

INCIDENT RESPONSE POLICY

OBJECTIVE

Define how ReadinessOS responds to operational, technical, security, privacy, or service-related incidents.

INCIDENT TYPES

• Security incidents • Data incidents • Service interruptions • Infrastructure failures • Unauthorized access • Availability disruptions

RESPONSE PROCESS

1. Detection

2. Assessment

3. Containment

4. Investigation

5. Recovery

6. Communication

CUSTOMER COMMUNICATION

Affected customers shall be notified when legally required or operationally appropriate.

POST INCIDENT REVIEW

Significant incidents shall be reviewed to identify:

• Root cause • Contributing factors • Corrective actions • Preventive measures

VERSION CONTROL

Version 1.0