Policy library

ReadinessOS policy framework

Account Suspension and Fraud Policy

Public ReadinessOS policy document for governance, transparency and operational trust.

Document status

Version1.0
Source14_account_suspension_and_fraud_policy.md
FormatMarkdown

READINESSOS

Policy: Account Suspension and Fraud Policy

Version: 1.0

Effective Date: 06/06/2026

Last Updated: 06/06/2026

Contact: ReadinessOS@proton.me


1. Document Purpose

This Account Suspension and Fraud Policy establishes the circumstances under which ReadinessOS may restrict, suspend, investigate, or permanently terminate access to the platform in order to protect users, vessel accounts, platform integrity, and operational reliability.

The purpose of this policy is to ensure that ReadinessOS remains a trusted professional readiness platform while preventing fraud, abuse, unauthorized access, and misuse.


2. Scope

This policy applies to:

  • Vessel accounts
  • Captains
  • Designated vessel operators
  • Founding Vessel participants
  • Closed Beta participants
  • Future crew accounts
  • Future professional profiles
  • Future Readiness Passport holders
  • Any person using ReadinessOS services

3. Definitions

For the purposes of this policy:

Suspension means temporary restriction of account access pending investigation.

Termination means permanent removal of platform access.

Fraud means intentional deception intended to obtain unauthorized access, benefits, recognition, or platform privileges.

Misuse means use of the platform contrary to its intended operational purpose or published policies.


4. Grounds for Suspension

ReadinessOS may suspend an account where there is reasonable suspicion of:

  • Identity fraud
  • False vessel ownership claims
  • Unauthorized vessel administration
  • Forged documentation
  • Fake professional credentials
  • Duplicate account creation
  • Account sharing outside authorized users
  • Unauthorized seat transfers
  • Abuse of AI features
  • Platform manipulation
  • Security threats
  • Malicious uploads
  • Automated abuse
  • Unauthorized API usage
  • Circumvention of subscription limits
  • Violation of platform policies

Suspension may occur with or without prior notice where necessary to protect platform security.


5. Fraudulent Activity

Examples of fraudulent conduct include:

  • Creating fictitious vessels
  • Claiming authority over vessels without authorization
  • Uploading forged certificates
  • Uploading manipulated documentation
  • Misrepresenting competency history
  • Creating fake readiness records
  • Creating fake drill participation
  • Artificially manipulating readiness scores
  • Misusing badges or recognition
  • Attempting to deceive employers or operators
  • Creating multiple accounts to avoid subscription requirements

This list is illustrative and not exhaustive.


6. Platform Misuse

Misuse includes, but is not limited to:

  • Attempting to disrupt platform operations
  • Reverse engineering platform functionality
  • Attempting unauthorized system access
  • Automated scraping
  • Distribution of malware
  • Uploading illegal content
  • Spam activity
  • Harassment
  • Abuse of support systems
  • Excessive automated requests
  • Unauthorized commercial exploitation
  • Circumvention of technical protections

7. Investigation Process

ReadinessOS may investigate suspected violations by reviewing:

  • Authentication logs
  • Audit records
  • Uploaded documents
  • Account history
  • Device information
  • Platform activity
  • Verification history
  • Communication records
  • Security events
  • AI interaction logs where applicable

Investigations may involve manual review or automated fraud detection systems.


8. Temporary Suspension

Temporary suspension may include:

  • Login restriction
  • Administrative review
  • Identity verification requests
  • Document verification requests
  • Feature limitations
  • Removal of sharing privileges
  • Suspension of AI features
  • Suspension of Founding benefits
  • Suspension of Beta participation

Temporary suspension does not imply wrongdoing.


9. Permanent Termination

ReadinessOS may permanently terminate accounts where serious violations are confirmed, including:

  • Identity fraud
  • Repeated policy violations
  • Criminal misuse
  • Deliberate platform abuse
  • Forged documentation
  • Persistent account sharing
  • Malicious activity
  • Security threats
  • Significant reputational harm to the platform

Termination decisions may be final.


10. Badge and Passport Revocation

ReadinessOS may revoke:

  • Platform badges
  • Recognition labels
  • Readiness achievements
  • Professional profile verification
  • Future Readiness Passport verification
  • Competency recognition displayed within the platform

Revocation does not constitute a legal determination regarding professional qualifications outside ReadinessOS.


11. Subscription Effects

Account suspension or termination does not automatically entitle users to refunds unless required by applicable law or specific subscription terms.

Founding benefits, Beta access, or promotional pricing may be revoked following serious policy violations.


12. Reporting Suspected Fraud

Users may report suspected fraud involving:

  • Vessel impersonation
  • Fake profiles
  • Forged documentation
  • Unauthorized access
  • Misuse of professional records
  • Badge misuse
  • Readiness manipulation
  • AI abuse
  • Subscription abuse

Reports should include supporting evidence whenever possible.


13. Appeals

Users subject to suspension or termination may request administrative review under the Appeals and Corrections Policy.

Submission of an appeal does not guarantee reinstatement.

ReadinessOS may request additional documentation before reconsidering an enforcement decision.


14. Security Cooperation

ReadinessOS may cooperate with:

  • Vessel owners
  • Management companies
  • Legal authorities
  • Regulatory agencies
  • Hosting providers
  • Payment processors
  • Security researchers
  • Service providers

where reasonably necessary to investigate fraud, security incidents, or unlawful activity and where permitted by applicable law.


15. AI Abuse

Future AI functionality may not be used to:

  • Generate fraudulent records
  • Produce misleading operational reports
  • Falsify competency history
  • Fabricate readiness evidence
  • Misrepresent vessel operations
  • Circumvent platform safeguards

Misuse of AI services may result in immediate suspension.


16. Limitation of Liability

ReadinessOS reserves the right to suspend or terminate access whenever reasonably necessary to protect platform integrity.

To the maximum extent permitted by applicable law, ReadinessOS shall not be liable for losses resulting from enforcement actions taken in good faith under this policy.


17. Relationship to Other Policies

This policy should be interpreted together with:

  • Terms of Service
  • Privacy Policy
  • Identity Verification Policy
  • Data Ownership Policy
  • Appeals and Corrections Policy
  • Founding Vessel Program Terms
  • Closed Beta Participation Agreement

Where conflicts exist regarding personal information processing, the Privacy Policy shall govern.


18. Policy Updates

ReadinessOS may revise this policy as platform functionality, fraud prevention methods, AI capabilities, or legal requirements evolve.

Updated versions become effective upon publication unless otherwise specified.


19. Revision History

VersionDateDescription
1.006/06/2026Initial production release

END OF DOCUMENT